Frequently Asked Questions
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If you arrive late, your session will still end at the scheduled time to accommodate other clients. Please note that the full service fee will be charged even if your session is shortened. For cancellations or rescheduling, call us at (678) 948-8130. No texts or emails. No refunds within 1 week of your appointment; refunds incur a $25 processing fee. Appointment changes within 24 hours of your appointment time incur a $40 fee, and the remaining balance can be transferred to your next session. If we are late for your appointment, we will compensate accordingly.
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If you miss your appointment without providing 24 hours notice, you will incur a $40 fee, and the remaining balance can be transferred to your next session. Cancellations must be called into the office at (678) 948-8130. No texts or emails. No refunds within 1 week of your appointment; refunds incur a $25 processing fee. If we are late for your appointment, we will compensate accordingly.
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