Cancellations & Late Arrivals
We take this policy seriously.
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Cancellations / Rescheduling
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1. All Cancellations must be called into the office to (678) 948-8130. No texts or emails.
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2. No refunds within 1 week of your appointment.
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3. All refunds incur a $25.00 Processing Fee.
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4. Appointment changes - only within 24 hours, or more, of your appointment.
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5. Appointment changes - with less than a 24 hours notice incur a $40.00 fee, and you may transfer the remaining balance to your next session.
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Late Arrivals
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Arriving late for your appointment results in time-loss from your massage session - which will end at the scheduled time.
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1. Full service fee will be charged even when sessions are shortened due to late arrival.
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2. If we are late for "your" appointment, we will compensate accordingly.
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