
Frequently asked questions
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Due to the nature of our scheduling, if you arrive late, no additional time will be added to your session.
If you do not provide 24 hours notice, as per our booking policy, you will incur the following:
Cancellations / Rescheduling
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1. All Cancellations must be called into the office to (678) 948-8130. No texts or emails.
2. No refunds within 1 week of your appointment. Refunds incur a $25.00 Processing Fee.
3. Appointment changes - only within 24 hours of your appointment time - after 24 hours there is a $40.00 fee and you can transfer the remaining balance to your next session.
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​Late Arrivals
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Arriving late for your appointment results in time-loss from your massage session which will end at the scheduled time.
1. Full service fee will be charged even when sessions are shortened due to late arrival.
2. If we are late for "your" appointment, we will compensate accordingly.
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If you miss your appointment without providing 24 hours notice, you will incur the following: Cancellations must be called into the office at (678) 948-8130. No texts or emails. No refunds within 1 week of your appointment. Refunds incur a $25.00 processing fee. Appointment changes within 24 hours of your appointment time incur a $40.00 fee, and the remaining balance can be transferred to your next session. If we are late for your appointment, we will compensate accordingly.
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